Reminder: Attachment Policy for Dental Claims

As part of our ongoing commitment to providing quality care and ensuring the integrity of our claims review process, Unum has attachment requirements for certain Current Dental Terminology (CDT) codes. To ensure timely and accurate processing of claims, the required attachments should be submitted with all pre-determinations, claims, and appeals. Please be advised that failure to submit the required attachments will result in claims denials or delays. Unum attachment requirements are outlined below:

Note: Coverage is not guaranteed for all codes listed above. Certain services may not be covered under the applicable benefit plan, and alternate benefits may be provided where applicable. Our clinical policies have not changed and continue to be overseen by our Dental Director and a dedicated team of licensed clinicians. These policies are designed to ensure our members receive the highest standards of dental care, and to support the accurate and timely decision-making process for claim reviews.